Privacy Policy

Last updated: 7 October 2026
Christ Followers Charitable Trust (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you visit or use the Christ Followers website, contact us, purchase products through our online store, or use links to external services.

1. Who we are
Christ Followers Charitable Trust is responsible for the personal information collected through this website.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us at:
Email: info@christfollowers.org.uk
Address: Christ Followers Charitable Trust, 4 Narrabeen Road, Folkestone, Kent, CT19 4DD

2. Information we collect
The information we collect depends on how you use our website.

Contact forms
When you use our contact form to request more information or contact us, we may collect:

• Your name

• Your email address

• Your telephone number, if provided

• The contents of your message

• Any other information you choose to provide

We use this information to respond to your enquiry and provide the information or assistance you have requested.

Online store
Our website uses Wix Stores to provide our online shop.
When you place an order, we may collect information necessary to process and fulfil your purchase, including:

• Your name

• Billing and delivery address

• Email address

• Telephone number, where required

• Details of the products you purchase

• Order and transaction information

We use this information to process and fulfil your order, arrange delivery, communicate with you about your purchase, provide customer support and maintain appropriate financial and transaction records.

Payments
Payments made through our online store are currently processed using Wix Payments.
Payment information is processed through Wix's payment infrastructure. We do not need to collect or retain your full payment card details ourselves.
Wix may process personal information in connection with payment processing, fraud prevention, security and related services in accordance with its own privacy practices and applicable data protection requirements.

3. How we use your information
We may use personal information to:

• Respond to enquiries submitted through our website

• Provide information you have requested

• Process and fulfil orders placed through our online store

• Process payments

• Arrange delivery of purchased products

• Communicate with you about your order

• Provide customer support

• Maintain appropriate business and financial records

• Improve and maintain our website

• Understand how visitors use our website

• Protect the security of our website and services

• Comply with legal and regulatory obligations
   

We will only use your personal information where we have a lawful basis to do so.

4. Our lawful basis for processing
Depending on the circumstances, we may rely on the following lawful bases under UK data protection law:

Consent
Where you have given us permission to use your information for a specific purpose.

Contract
Where processing your information is necessary to fulfil an order or provide a service you have requested.

Legitimate interests
Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

Legal obligation
Where we are required to process or retain information to comply with a legal or regulatory requirement.

5. Wix
Our website and online store are provided using services from Wix.com Ltd.
Wix provides the website infrastructure, online store functionality and payment processing services used by our website.
Information submitted through our website or store may therefore be processed by Wix on our behalf or by Wix in connection with the services it provides.
Wix may process information such as contact details, account information, order information, technical information and payment-related information as necessary to provide its services, maintain security, prevent fraud and comply with legal obligations.

For more information about how Wix processes personal information, please refer to Wix's own privacy policy.

6. Supporting Christ Followers through Stewardship
Our website may contain links allowing you to support Christ Followers through Stewardship, an external organisation that provides donation and fundraising services.

If you choose to follow a Stewardship link, you will be taken to a website operated by Stewardship.

Once you leave the Christ Followers website, your use of the Stewardship website is governed by Stewardship's own terms and privacy policy.
Information submitted directly to Stewardship is processed by Stewardship in accordance with its own privacy practices.
Christ Followers does not control the personal information collected directly by Stewardship through its website.

7. Sharing your information
We do not sell or rent your personal information.

We may share personal information with trusted service providers where this is necessary to operate our website or provide services to you.
These may include:

• Wix.com Ltd.

• Wix Payments and payment-processing services

• Delivery and fulfilment providers

• Email and communications providers

• Website analytics providers

• IT and security providers

We only share information that is reasonably necessary for these purposes.

We may also disclose information where required by law or where necessary to protect our rights, users or the security of our services.

8. Cookies and analytics
Our website may use cookies and similar technologies to:

• Make the website function correctly

• Remember certain preferences

• Process and secure online transactions

• Understand how visitors use the website

• Improve the website and user experience

• Measure the effectiveness of our website
   

Some cookies are necessary for the website and online store to function. Other cookies, including certain analytics or advertising cookies, may require your consent depending on their purpose.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through the cookie controls provided on our website.

9. Children's information
Our website may be accessible to children and young people. We do not intentionally seek to collect personal information from children unless it is necessary for a specific service or activity and there is an appropriate lawful basis for doing so.
If you believe that a child has provided us with personal information unnecessarily, please contact us so that we can review the information and take appropriate action.

10. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Contact enquiries may be retained for as long as reasonably necessary to respond to and manage the enquiry.
Order and transaction information may be retained for as long as necessary to fulfil the order, provide customer support and meet legal, accounting and financial record-keeping requirements.
Different types of information may therefore be retained for different periods.

11. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Your rights
Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how we use your information in certain circumstances

• Object to certain processing

• Request the transfer of your information to another organisation where applicable

• Withdraw consent where we rely on consent as our lawful basis

These rights are subject to certain legal conditions and exceptions.
To exercise your rights, please contact us using the details provided below.

13. Links to other websites
Our website may contain links to websites operated by third parties, including Stewardship.
We are not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policy of any external website before providing it with your personal information.
14. International transfers
Some of the third-party services we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are in place.

15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page.

16. Contact us
If you have questions about this Privacy Policy, how we use your information, or wish to exercise your data protection rights, please contact us:
Christ Followers Charitable Trust
4 Narrabeen Road
Folkestone
Kent
CT19 4DD
Email: info@christfollowers.org.uk

17. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to resolve your concerns.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).